About This Site

This status hub provides real-time visibility into the health and availability of Hermida Enterprise Solutions services.
• Scope – This page covers production systems including:
• MYHTUSA.com
• HermidaEnterpriseSolutions.com
• Core services (authentication, APIs, billing, notifications)
• Legacy services (FintraPlus+ and others, for historical reference)
• Monitoring – We use multi-region probes, automated heartbeat checks, SSL/DNS monitors, and synthetic API transactions to track uptime continuously.
• Incident Handling – If service degradation occurs, we’ll declare an incident here. Updates are posted every 30–60 minutes until resolution, followed by a summary or corrective-action post for major events.
• Planned Maintenance – Scheduled work is announced in advance with timing, scope, and expected impact.
• Subscriptions – Click Subscribe to Updates to receive email or SMS alerts when components change status.
• Support – For questions or escalations, please contact our team at support@myhtusa.com.


https://hermidaenterprisesolutions.com
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